Casinov Terms & Conditions – Please Read Before You Start

1 General Terms & Applicability

By using casinov's website and services, you confirm that you have read and fully agree to these Terms & Conditions. These terms constitute a legally binding agreement between you and casinov. If you do not agree with any of the terms, please refrain from using the platform.

These terms may be updated from time to time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. You will be notified at your registered email address for any significant updates.

2 Account Registration & Eligibility

To create an account on casinov, you must meet the following requirements:

• You must be at least 18 years of age.
• During registration, you must provide your correct name, email address, phone number, and home address.
• Each person may hold only one account — multiple accounts from the same device, IP address, or payment method are strictly prohibited.
• A copy of your national ID or passport may be requested for identity verification.
• The account holder is solely responsible for the security of their account.

Transferring or selling your account to any third party is strictly prohibited. Playing on behalf of someone else or using another person's funds is also not permitted.

3 Deposits, Withdrawals & Payments

Casinov supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Minimum deposit amounts and withdrawal limits are listed on the platform.

• Deposits are usually credited instantly. Bank transfers may take up to 24 hours.
• KYC (Know Your Customer) verification must be completed before any withdrawal can be processed.
• Withdrawal requests are typically processed within 1–5 business days.
• Your withdrawal method must match your deposit method — funds will be returned to the same source they were deposited from.
• If money laundering is suspected, withdrawals will be placed on hold pending an investigation.

4 Bonus & Promotions Policy

All bonus offers at casinov come with specific validity periods and terms. Please read the relevant terms carefully before claiming any bonus.

• Each bonus comes with specific wagering requirements. If these conditions are not met, the bonus will be forfeited.
• Any unused bonus will be automatically cancelled once it expires.
• Claiming the same promotion more than once is not permitted.
• Casinov reserves the right to modify or discontinue any bonus offer at any time.
• Any attempt to claim bonuses through fraudulent means will result in account closure.

5 Gameplay Rules & Prohibited Conduct

To maintain a fair and safe gaming environment, the following are strictly prohibited:

• Using automated software, bots, or scripts to play games.
• Placing conflicting bets on the same event across multiple accounts.
• Deliberately exploiting technical glitches or bugs to gain an unfair advantage.
• Attempting to influence the outcome of any game by colluding with other players.

If a technical error results in an incorrect payout, casinov reserves the right to correct the amount. If an ongoing game is cancelled due to a server error, the wagered amount will be refunded.

6 Responsible Gaming

Casinov believes gaming should be purely for entertainment. That's why we provide a range of tools to help protect our players. We encourage everyone to play responsibly.

• Set your own daily, weekly, and monthly deposit limits.
• Keep the session timer on so you always know how long you've been playing.
• Use a cooling-off period or self-exclusion whenever you need a break.
• If you feel you may have a gambling problem, contact our support team right away.

For more details, please see our Responsible Gaming Page View.

7 Data Collection & Privacy

Casinov collects certain information during account registration, KYC verification, and general platform use. This information is never sold to third parties. However, it may be shared with regulatory authorities if required by law.

To learn more about how your personal information is used, please see our Privacy Policy Read.

8 Account Suspension & Closure Policy

Casinov may suspend or permanently close an account under any of the following circumstances:

• A serious breach of these Terms & Conditions.
• Suspected fraud, money laundering, or illegal activity.
• Creating an account using false information.
• Operating multiple accounts.
• Direction from a regulatory authority.

To close your account voluntarily, please contact our support team. Any pending bonuses and incomplete wagering will be cancelled; however, any remaining balance will be refunded.

9 Right to Amend Terms & Conditions

Casinov reserves the right to update these terms, in part or in full, at any time. For significant changes, registered users will be notified by email at least 30 days in advance.

If you do not agree to the updated terms, stop using the platform and request account closure. Continued use of the platform after any changes will be considered acceptance of the new terms.